1. Information We Collect
We may collect information that you provide directly to us, information collected automatically through your use of our website and services, and information received from third parties. Categories of information may include:
- Account information — such as your name, email address, phone number, and password when you register for an account.
- Financial and identity information — such as details you provide during onboarding or verification processes, where applicable.
- Usage data — such as pages viewed, features used, referring URLs, device type, browser type, and timestamps.
- Communications — records of correspondence you send to us, including support requests and feedback.
We do not knowingly collect more information than is reasonably necessary to provide and improve our services.
2. How We Use Information
We use the information we collect for purposes that may include:
- Providing, operating, and maintaining our website and services;
- Personalising your experience and delivering relevant content or analysis tools;
- Communicating with you about updates, security alerts, and administrative messages;
- Monitoring and analysing usage trends to improve functionality and performance;
- Detecting, preventing, and addressing technical issues, fraud, or misuse of our services;
- Complying with applicable legal obligations.
3. Cookies & Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to collect and store information about your interactions with our site. Cookies help us remember preferences, understand how visitors use our website, and improve overall functionality.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features of our website.
4. How We Share Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers — with vendors, consultants, and other third parties who perform services on our behalf, such as hosting, analytics, or customer support.
- Legal compliance — where required to comply with applicable law, regulation, legal process, or governmental request.
- Business transfers — in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality arrangements.
- With your consent — for any other purpose disclosed to you at the time information is collected, with your consent.
5. Data Security
We implement reasonable technical and organisational measures designed to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.
6. Data Retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.
7. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to certain exceptions;
- Object to or restrict certain processing activities;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond to verified requests within a reasonable timeframe.
8. Third-Party Links & Services
Our website may contain links to third-party websites or services that are not owned or controlled by Pure Linemark. This Privacy Policy does not apply to third-party sites, and we encourage you to review the privacy policies of any third-party services you access.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.
10. International Data Transfers
Depending on how our services are hosted and delivered, your information may be transferred to, stored, or processed in a country other than the one in which you reside. Where such transfers occur, we take reasonable steps to ensure information is treated securely and in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We aim to address privacy-related inquiries promptly and transparently.
This document is a general template provided for informational purposes and should be reviewed and customised to reflect the specific practices of Pure Linemark and applicable legal requirements in your jurisdiction.